We apply strict Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures to protect our platform, users, and financial systems from misuse. These measures ensure compliance with applicable gambling regulations, financial monitoring standards, and international anti-fraud requirements.
Identity Verification (KYC)
Before accessing full account functionality, you may be required to complete identity verification. We request official documents to confirm your identity, age (18+), and residential address. Verification may include:
- Government-issued photo ID (passport or driver’s licence)
- Proof of address issued within the last 3 months
- Payment method ownership confirmation
- Source of funds documentation in higher-risk cases
Verification is mandatory before processing withdrawals. Additional checks may be triggered based on transaction volume, deposit patterns, or regulatory requirements.
Anti-Money Laundering (AML) Monitoring
We actively monitor financial activity to detect unusual transaction patterns or suspicious behaviour. Automated systems review deposits, withdrawals, gameplay patterns, and account usage in real time.
AML controls include:
- Transaction risk assessment procedures
- Monitoring of high-value deposits
- Detection of multiple account activity
- Investigation of irregular betting behaviour
- Reporting suspicious activity to relevant authorities where required
Where necessary, accounts may be temporarily restricted while compliance reviews are conducted.
Source of Funds and Enhanced Due Diligence
For significant transactions or elevated risk profiles, we may request documentation confirming the origin of deposited funds. Enhanced due diligence procedures may apply in cases involving large withdrawals, repeated high-value transactions, or regulatory triggers.
Failure to provide requested documentation within the specified timeframe may result in account suspension or closure in accordance with compliance standards.
Record Keeping
In line with AML legislation, financial and verification records are retained for a minimum of five years. These records are stored securely and accessed only by authorised personnel responsible for compliance oversight.
Compliance Commitment
Our KYC and AML framework is designed to prevent fraud, identity theft, and financial crime while maintaining secure account management for legitimate users. We review and update our procedures periodically to align with regulatory developments and evolving financial risk standards.